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Terms of service

Terms of Use

Aspirevity Co., Ltd. (hereinafter referred to as "our company") defines the terms of use of various services (hereinafter referred to as "this service") on this website as follows. Those who use this service (hereinafter referred to as "customers") are deemed to have agreed to the contents of this agreement when using this service, so please read this agreement carefully. Please use this service after consenting to the contents.

Article 1 (Scope of application)

This agreement shall be applied between our company and the customer regarding the use of this service, and the customer shall comply with this agreement in good faith when using the service. The individual provisions separately provided by the Company by posting on this service or by other methods and the additional provisions that the Company notifies the customer from time to time form part of this agreement. If this agreement differs from the individual agreement and additional provisions, the individual agreement and additional provisions shall prevail.

Article 2 (Customer information registration)

Customers can purchase products or services (hereinafter referred to as "products") from us using this service.
If the customer wishes to purchase the product, he / she shall apply according to the method specified by the Company. The customer shall send true and accurate data regarding the contents of the application.
If there is an error in the content of the application sent to us by online application, we will make any request of the customer other than the return specified in "Return" unless it is attributable to us. Please note that we cannot respond to this.
The customer shall promptly notify the change of address, name, telephone number or other matters notified to the Company.

Article 3 (Application restrictions)

If you are a minor, please apply for the product in the name of the legal agent after obtaining the consent of the legal agent. In addition, customers with other restricted ability should obtain the necessary consent.

Article 4 (About user information)

We will handle the personal information of users that we have learned in connection with the use of this service in accordance with our privacy policy.

Establishment of sales contract If the Company approves the application under Article 2, the customer will notify the customer that the purchase contract has been established by using the e-mail address entered or applied for. Therefore, the customer shall confirm this. Upon arrival of the e-mail, a sales contract with a condition of suspension regarding this service shall be concluded between the customer and the Company. Notwithstanding the provisions of the preceding paragraph, if there is any fraudulent or inappropriate act regarding the use of this service, or if there is a notification from the credit card company, etc. designated by the customer that the credit has not been fulfilled, the Company will make a sales contract. Cancellation or cancellation, suspension of performance and other appropriate measures may be taken.

Article 6 (Transfer of ownership)

When the customer receives the applied product, the ownership of the product shall be transferred from the Company to the customer.If you choose to pay by credit card, the credit card company may retain ownership of the product you are applying for in accordance with the membership agreement or terms of use established by the credit card company. Please check the membership agreement or credit card details.

Article 7 (Product offer time)

For credit card payment, after confirming your order (except for requests such as framed) , for bank transfer, we will prepare for shipping after sending the payment confirmation email. Items during the session will be shipped in sequence as soon as they are ready to be shipped after the session ends. Other items will be shipped in sequence as soon as they are ready to be shipped.

If it takes time to ship the item, we will contact you by e-mail separately. For other items, it will take about 10 days.

You can specify the delivery date and time after the shipping preparation is completed. If you wish, please contact us from the "Inquiry Form". (For delivery to remote islands, please contact us from the "Inquiry Form" as well.)

In addition, due to natural disasters, traffic conditions, and other circumstances, delivery may not be possible at the designated time. We are not responsible for any damage caused by delivery delay due to the reason of the delivery company. Please note.

Article 8 (Return)

We cannot accept returns or exchanges due to customer's convenience. The same applies if the product is scratched or soiled due to the customer's responsibility.

In the following cases, please contact us using the "Inquiry Form" within one week after the item arrives. We will check the situation and respond promptly. (We will bear the shipping cost for returns and exchanges.)

  1. Damage to the product due to an incident or accident during delivery.

  2. Initial failure of the product.

  3. I received a different product from the one I ordered.

Regarding the paid price in the case of returned goods, we will refund after contacting the refund method only in the case of damage or misdelivery of the work.

Article 9 (Change / Cancellation)

We will accept changes / cancellations within 24 hours after receiving your order. Please let us know from the "Inquiry Form". (Regarding the reception time for changes / cancellations, it is not the time when we confirm the "inquiry form", but the time when the customer sends the "inquiry form" that he / she wants to change / cancel.)

Please note that we cannot accept cancellations after that.

Article 10 (Delivery of goods)

We will ship by freight collect from the shipping company. (For overseas delivery, the shipping fee is paid at the time of payment of the product price.)

We will protect the product with a special case such as a cardboard box or a box, wrap the packing material, and ship it after careful consideration to prevent damage.

Please receive the item within one week after shipping. (Excludes overseas shipments and shipments to remote islands.) If you do not receive it within the period, or if you can not deliver it due to customer's convenience, it will be treated as cancellation and we will be able to charge the shipping fee at that time

Article 11 (Payment method and payment period)

Please select one of the following payment methods.

  1. Credit card payment (Visa, Master Card, American Express, JCB cards can be used), PayPal, Shop Pay, Apple Pay, Google Pay

  2. Bank transfer

Regarding payment time, credit card payment is at the time of order confirmation.

If you have selected credit card payment and request a frame, we will notify you by e-mail of the price after the estimate, so to the specified bank account. Please transfer the price within 5 business days of the financial institution from the date of sending the email . After confirming payment, we will send you a payment confirmation email. (If the name of the transferor is different from that of the applicant, we will not be able to confirm the payment, so please let us know after ordering or after the transfer from the "Inquiry Form".)

In addition, if payment of those prices cannot be confirmed within 5 business days of the financial institution, only the purchased products may be shipped.

For bank transfer, please transfer the product price to the designated bank account described in the order completion email sent after the purchase application procedure within 5 business days of the financial institution. Customers who request a frame, etc. will be notified by e-mail of the amount including the product price after the quotation, so the price will be sent to the specified bank account within 5 business days of the financial institution from the date of sending the e-mail. Please transfer. After confirming payment, we will send you a payment confirmation email. (If the name of the transferor is different from that of the applicant, payment cannot be confirmed. Please let us know from the "Inquiry Form" after ordering or transferring.)

If payment of the product price cannot be confirmed within 5 business days of the financial institution, it may be treated as cancellation.

Article 12 (Prohibited matters)

The customer shall not perform the following acts.

  1. The act of entering false information or applying for registration when using

  2. Acts that interfere with the operation of this service and may interfere with this service

  3. Act of using this service by fraudulently using a credit card

  4. Actions that cause inconvenience, disadvantage, or damage to other users, third parties, or our company, or actions that may cause them

  5. Acts that infringe or may infringe intellectual property such as copyrights of other users, third parties or our company, privacy, personality rights and other rights

  6. Acts that violate public order and morals or other acts that violate laws and regulations, or acts that may cause them

  7. Other acts that we deem inappropriate

Article 13 (Copyright)

The copyright of the content (information, materials, images, sounds, etc.) in this service is owned by the Company unless otherwise specified, and is protected by Japanese copyright law and international treaties. increase.Reproduce, divert, sell, etc. the content (information, materials, video, audio, etc.) in this service beyond the legally permissible range, regardless of whether it is commercial or non-commercial, or modify the content. No changes, corrections, adaptations, etc. are permitted without individual prior agreement with us. The logo used in the service is a trademark of our company, so please contact us in advance. It cannot be used without contact and permission.

Article 14 (Temporary suspension of service)

In order to maintain good operating conditions of this service or in an emergency such as a natural disaster, we will not notify the customer of this service due to the convenience of service operation such as regular maintenance or renewal. We may discontinue all or part of the provision of. In addition, we are not responsible for any service interruption or defect and any loss or damage caused by these.

Article 15 (Change / termination of service content)

The Company may change, add or terminate all or part of the contents or functions of this service without notifying the customer.

Article 16 (Disclaimer and Disclaimer of Warranty)

The Company expressly or implicitly informs the customer about the accuracy, legality, morality, up-to-dateness, appropriateness, legality, etc. of the information posted on this service. We do not guarantee. In addition, the Company will not be liable for any damages caused or related to the use of this service by the customer.

Article 17 (Change of this agreement)

These Terms of Use are subject to change without notice to the customer. Please be sure to check the contents when there is a change notice on each web page. However, the terms of use before the change will apply to the sale and purchase of products applied before the change of these terms of use.

Article 18 (Others)

Please note that the color tone of the product may differ slightly from the actual product due to the convenience of viewing it on the monitor screen of your computer. If your data is lost due to a malfunction or trouble of the equipment that provides this service or a failure of the communication line, we may cancel or cancel the sales contract without giving any notice.

Article 19 (Governing law and jurisdiction)

This agreement is governed by Japanese law. If there is a need for a proceeding between the customer and the Company in connection with this service, the Matsudo Summary Court or the Chiba District Court will be the court of jurisdiction depending on the amount of the proceeding.

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[Supplementary Provisions] These Terms of Use will be applied from April 1, 4th year of Reiwa.

Aspirevity Co., Ltd.

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